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Frequently Asked Questions
Domestic Package

Q: What is a Domestic Package insurance?
A: Domestic Package Insurance provides financial protection against disasters. A standard policy insures the home itself and the things you keep in it.

Domestic Package Insurance is a package policy. This means that it covers both damage to your property and your liability or legal responsibility for any injuries and property damage you or members of your family cause to other people not involving a vehicle. This normally includes damage caused by household pets.

Loss caused by theft is normally included with certain limitations on such items as jewelry, cash, valuable papers and several other items. If you feel you may have any items that could be limited or excluded please mention it to us when arranging your coverage.

Damage caused by most disasters is covered but there are exceptions. Maintenance-related problems are the homeowners’ responsibility.

Q: What is in a standard Domestic Package Insurance policy?
A: A standard Domestic Package Insurance policy includes four essential types of coverage. They include:

1. Buildings- Coverage for the structure of your home

2. Contents- Coverage for your personal belongings

3. All Risks

4. Workman’s Compensation

5. Liability protection.


Buildings.-The structure of your house

This part of your policy pays to repair or rebuild your home if it is damaged or destroyed by fire, wind, hail, lightning, Earthquake, riot, strike, volcanic eruption, escape of water or other insured disaster listed in your policy. It will not pay for damage caused by routine wear and tear. When purchasing coverage for the structure of your home, it is important to buy enough to rebuild your home.

Contents-Your personal belongings

Under this section, the property (household items) belonging to the insured or member of his family residing with him may be covered against perils mentioned and covers all the perils covered under section A- Building, including and theft or burglary. No articles shall be deemed to be greater value than 5% of the total sum insured unless specifically insured.
The best way to determine the contents in your house is to do a home inventory.

All Risks
The properties which may be insured under this section are those valued ones like TV, jewellery, watches, earrings, mobile phones, cameras, radios etc on "All Risks" basis. This part of your policy includes off-premises coverage.

Workman’s Compensation

This section covers death or injury to domestic workers arising out of and in the course of employment. The policy allows for insurance for up to 3 domestic servants but this may be extended on payment of additional premium


Owner/Occupier’s Liability protection

The policy will indemnify the insured against liability at law to pay compensation
in respect of:
a) Accidental bodily injury (including illness) to any person other than a member of the insured family or household or person in his service at the time of the occurrence.
b) Accidental loss of or damage to property not belonging to or in the custody or control of the insured or family member or person in his service.
The loss or damage must occur at the premises of the insured during the currency of the policy. The insured must be legally liable as owner (not occupier) of the premises. The insurers liability under this section is always restricted to a maximum amount i.e. Kshs.1, 000,000 for any one claim or a series of claims arising out of one event. However, you have an option to the limit of cover for an additional premium.

 



 

Q: How much Domestic Insurance do I need?
A: You need enough insurance to cover the following:

1. The structure of your home but not less than your mortgage.
2. Your personal possessions
3. Your liability to others

Buildings-The structure

You need enough insurance to cover the cost of rebuilding your home at current construction costs. Do not include the cost of the land and do not base your rebuilding costs on the price you paid for your home. The cost of rebuilding could be more than the price you paid or you could sell it today.

Most lenders require you to by Domestic Package Insurance to cover the amount of your mortgage. If the limit of your insurance policy is based on your mortgage make sure it is enough to cover the cost of rebuilding. (If you pay off your mortgage do not, cancel your policy. The Domestic Package Insurance protects your investment in your home.)

The responsibility for determining the correct coverage to carry on your home ultimately falls on the homeowner.

Contents-Your Personal Possessions

To determine if this enough coverage, you need to do a home inventory. This is a detailed list of everything you own and information related to the cost to replace these items if they were destroyed by an insured event.

Liability protection

The liability portion of your policy pays for both the cost of defending you and any court awards—up to the limit of your policy with world wide coverage.

Q: How can I save money?
A: The price you pay for your Domestic Package Insurance can vary depending on the size of your house and the insurance coverage you buy. Do not make your decision on price alone. You want an agent and agency that represents numerous markets and will shop for you based on your needs and budget. You want someone that answers your questions and handles claims fairly and efficiently. Select an agent that takes the time to answer your questions and returns your calls.

Here are some ways or save money:

Buy your home and auto policies from the same insurer

Most companies that sell Domestic Package Insurance also sell auto insurance. Some insurance companies will reduce your premium if you buy tow insurance policies from them. But make certain this combined price is lower than buying the coverage from separate companies.

Do not confuse what you paid for your house with rebuilding costs

The land under your house is not at risk from theft, windstorm, fire and the other perils covered in your homeowners policy. So don’t include its value in deciding how much to Domestic Package Insurance to buy.